Shipments and Returns
Shipping your package
Parcels are usually shipped within 2 days after receipt of payment. They are shipped via UPS with a tracking number and delivered without signature. Parcels can also be shipped via UPS Extra and delivered against signature. Please contact us before choosing this delivery method, as it incurs additional costs. Regardless of the chosen delivery method, we will send you a link to track your parcel online.
Shipping costs include handling and packaging fees as well as postage costs. Handling fees are fixed, while transport costs vary depending on the total weight of the parcel. We recommend that you group all your items in one order. We cannot combine two separately placed orders, and shipping fees apply to each of them. Your parcel is shipped at your own risk, but special attention is paid to fragile items.
The box dimensions are appropriate, and your items are properly protected.
